Support
Questions, feedback, or something not working? We answer every email.
Contact us
Email is the fastest way to reach us. We typically reply within 1–2 business days.
support@somicai.appCommon questions
How do I cancel my subscription?
Subscriptions are managed by Apple: open Settings → your name → Subscriptions → SoMic → Cancel. You keep Pro access until the end of the paid period.
How do I restore purchases on a new device?
Open the upgrade screen in SoMic and tap “Restore Purchases” while signed into the same Apple ID.
How do I delete my account and data?
In the app: Settings → Account → Delete Account. This permanently removes your account and server-stored data, as described in our Privacy Policy.
A generation failed or looks wrong.
Check your connection and try again. If it persists, email us with a screenshot and the approximate time — we’ll investigate.